TERMS AND CONDITIONS

  1. AGREEMENT BETWEEN USER AND TASLEEM

The Tasleem Website is comprised of various Web pages operated by Tasleem.

The Tasleem Web Site is offered to you conditional on your acceptance, without modification, of these Terms and Conditions. For the purposes of these Terms and Conditions, “you” shall means a legal entity regardless of its legal form, which uses this website or the individual or sole proprietorship owned by such individual who uses the Tasleem Web Site.

Please read these Terms and Conditions carefully before you start to use the Tasleem Web Site, as these will apply to your use of the Tasleem Web Site.

Your use of the Tasleem Web Site constitutes your agreement to be bound by all such terms, conditions and notices. If you do not agree to these terms of use, you must not use the Tasleem Web Site.

  1. MODIFICATION OF THESE TERMS OF USE

Tasleem reserves the right to change these Terms and Conditions, including but not limited to the charges associated with the use of the Tasleem Web Site. Please check this page from time to time to take notice of any changes made, as they are binding on you. The continuous use of the Tasleem Web Site constitutes your agreement to be bound by such changes to the terms, conditions and notices. Such changes shall take effect immediately upon posting to the Tasleem Web Site.

  1. ACCESS AND CHANGES TO WEB SITE

We may update the Tasleem Web Site from time to time and may change the content at any time. However, please note that any of the content on the Tasleem Web Site may be out of date at any given time, and we are under no obligation to update it.

We do not guarantee that the Tasleem Web Site, or any content on it, will be free from errors or omissions.

We do not guarantee that the Tasleem Web Site, or any content on it, will always be available or uninterrupted. Access to the Tasleem Web Site is permitted on a temporary basis. We may suspend, withdraw, discontinue or change all or any part of the Tasleem Web Site without notice. We will not be liable to you if for any reason the Tasleem Web Site is unavailable at any time or for any period.

You are responsible for making all arrangements necessary for you to have access to the Tasleem Web Site.

You are also responsible for ensuring that all persons who access the Tasleem Web Site through your internet connection are aware of these terms of use and other applicable terms and conditions and that they comply with them.

  1. LINKS TO THIRD PARTY SITES

The Tasleem Web Site may contain links to other Web Sites (“Linked Sites”). The Linked Sites are not under the control of Tasleem and Tasleem is not responsible for the contents of any Linked Site, including without limitation any link contained in a Linked Site, or any changes or updates to a Linked Site. Tasleem is not responsible for webcasting or any other form of transmission received from any Linked Sites. Tasleem is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by Tasleem of the site or any association with its operators. Tasleem shall not be under any circumstances responsible for any loss or damage whatsoever you may sustain as a result of the use of the Linked Sites.

  1. NO UNLAWFUL OR PROHIBITED USE / VIRUSES

As a condition of your use of the Tasleem Web Site, you warrant to Tasleem that you will not use the Tasleem Web Site for any purpose that is unlawful or prohibited by these terms, conditions and notices. You may not use the Tasleem Web Site in any manner which could damage, disable, overburden, or impair the Tasleem Web Site or interfere with any other party’s use and enjoyment of the Tasleem Web Site. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available or provided for through the Tasleem Web Site.

We do not guarantee that the Tasleem Web Site will be secure or free from bugs or viruses.

You are responsible for configuring your information technology, computer programmes and platform in order to access the Tasleem Web Site. You should use your own virus protection software.

You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our Web Site is stored or any server, computer or database connected to our Web Site. You must not attack our Web Site via a denial-of-service attack or a distributed denial-of-service attack. In the event of such a breach, your right to use our site will cease immediately.

  1. USE OF COMMUNICATION SERVICES

The Tasleem Web Site may contain bulletin board services, chat areas, news groups, forums, communities, personal web pages, calendars, and/or other message or communication facilities designed to enable you to communicate with the public at large or with a group (collectively, “Communication Services”). You agree to use the Communication Services only to post, send and receive messages and material that are proper and related to the particular Communication Service. By way of example, and not as a limitation, you agree that when using a Communication Service, you will not:

  1. Defame, abuse, harass, stalk, threaten or otherwise violate the legal rights (such as rights of privacy and publicity) of others.
  2. Publish, post, upload, distribute or disseminate any inappropriate, profane, defamatory, infringing, obscene, indecent or unlawful topic, name, material or information.
  3. Upload files that contain software or other material protected by intellectual property laws (or by rights of privacy of publicity) unless you own or control the rights to it or have received all necessary consents.
  4. Upload files that contain viruses, corrupted files, or any other similar software or programs that may damage the operation of another’s computer.
  5. Advertise or offer to sell or buy any goods or services for any business purpose, unless such Communication Service specifically allows such messages.
  6. Conduct or forward surveys, contests, pyramid schemes or chain letters.
  7. Download any file posted by another user of a Communication Service that you know, or reasonably should know, cannot be legally distributed in such manner.
  8. Falsify or delete any author attributions, legal or other proper notices or proprietary designations or labels of the origin or source of software or other material contained in a file that is uploaded.
  9. Restrict or inhibit any other user from using and enjoying the Communication Services.
  10. Violate any code of conduct or other guidelines which may be applicable for any particular Communication Service.
  11. Harvest or otherwise collect information about others, including e-mail addresses, without their consent.
  12. Violate any applicable laws or regulations.

Tasleem has no obligation to monitor the Communication Services. However, Tasleem reserves the right to review materials posted to a Communication Service and to remove any materials in its sole discretion. Tasleem reserves the right to terminate your access to any or all of the Communication Services at any time without notice for any reason whatsoever.

Tasleem reserves the right at all times to disclose any information as necessary to satisfy any applicable law, regulation, legal process or governmental request, or to edit, refuse to post or to remove any information or materials, in whole or in part, in Tasleem’s sole discretion.

Always use caution when giving out any personally identifying information about yourself or others in any Communication Service. Tasleem does not control or endorse the content, messages or information found in any Communication Service and, therefore, Tasleem specifically disclaims any liability with regard to the Communication Services and any actions resulting from your participation in any Communication Service. Managers and hosts are not authorised Tasleem spokespersons, and their views do not necessarily reflect those of Tasleem.

Materials uploaded to a Communication Service may be subject to posted limitations on usage, reproduction and/or dissemination. You are responsible for adhering to such limitations if you download the materials.

The views expressed by other users on the Tasleem Web Site do not represent our views or values. Any user of the Tasleem Web Site and/or the Communication Services shall be solely responsible for his/her own views posted on our web site and/or communicated through a Communication Service and the user shall be solely and fully liable for the consequences of posting any illegal, defamatory, derogatory views, or otherwise violating the laws and regulations, or infringing any party’s rights.

You are solely responsible for securing and backing up your content.

  1. MATERIALS PROVIDED TO TASLEEM OR POSTED AT ANY TASLEEM WEB SITE

Tasleem does not claim ownership of the materials you provide to Tasleem (including feedback and suggestions) or post, upload, input or submit to any Tasleem Web Site or its associated services (collectively “Submissions”). However, by posting, uploading, inputting, providing or submitting your Submission you are granting Tasleem, its affiliated companies and necessary sublicensees permission to use your Submission in connection with the operation of their businesses including, without limitation, the rights to: copy, distribute, transmit, publicly display, publicly perform, reproduce, edit, translate and reformat your Submission; and to publish your name in connection with your Submission.

No compensation will be paid with respect to the use of your Submission, as provided herein. Tasleem is under no obligation to post or use any Submission you may provide and may remove any Submission at any time in Tasleem’s sole discretion.

By posting, uploading, inputting, providing or submitting your Submission, you warrant and represent that you own or otherwise control all of the rights to your Submission as described in this section including, without limitation, all the rights necessary for you to provide, post, upload, input or submit the Submissions.

We have the right to disclose your identity to any third party who is claiming that any content posted or uploaded by you to the Tasleem Web Site constitutes a violation of their intellectual property rights, or of their right to privacy.

We will not be responsible, or liable to any third party, for the content or accuracy of any content posted by you or any other user of the Tasleem Web Site.

  1. Liability Disclaimer

The content, information, software, products, and services included in or available through the Tasleem Web Site may include inaccuracies or typographical errors. Changes are periodically added to the information herein. Tasleem and/or its suppliers may make improvements and/or changes in the Tasleem web site at any time. Advice received via the tasleem web site should not be relied upon for any decision including but not limited to personal, legal or financial decisions and you should consult an appropriate professional for specific advice tailored to your situation.

tasleem and/or its suppliers make no representations, warranties or guarantees about the suitability, completeness, reliability, availability, timeliness, or accuracy of the content, information, software, products, services or related graphics contained on the tasleem web site for any purpose. To the maximum extent permitted by applicable law. All such content, information, software, products, services and related graphics are provided “as is” without representation, warranty, guarantee or condition of any kind. tasleem and/or its suppliers hereby disclaim all representations, warranties, guarantees and conditions with regard to this content, information, software, products, services and related graphics, including all implied representations, warranties, guarantees or conditions of merchantability, fitness for a particular purpose, title and non-infringement.

To the maximum extent permitted by applicable law, in no event shall tasleem and/or its suppliers be liable for any direct, indirect, punitive, incidental, special, consequential damages or any damages whatsoever including, without limitation, damages for loss of use, data or profits, arising out of or in any way connected with the use or performance of the tasleem web site, with the delay or inability to use the tasleem web site or related services, the provision of or failure to provide services, or for any content, information, software, products, services or related graphics obtained through the tasleem web site, or otherwise arising out of the use of the tasleem web site, whether based on contract, tort, negligence, strict liability or otherwise, even if tasleem or any of its suppliers has been advised of the possibility of damages. If you are dissatisfied with any portion of the tasleem web site, or with any of these terms of use, your sole and exclusive remedy is to discontinue using the tasleem web site.

  1. TERMINATION/ACCESS RESTRICTION

Tasleem reserves the right, in its sole discretion, to terminate your access to the Tasleem Web Site and the related services or any portion thereof at any time, without notice.

GENERAL

To the maximum extent permitted by law, these terms of use are governed by the laws of the Emirate of Abu Dhabi and applicable federal Laws of the United Arab Emirates as applied in the Emirate of Abu Dhabi and you hereby consent to the exclusive jurisdiction and venue of courts in Abu Dhabi, UAE in all disputes arising out of or relating to the use of the Tasleem Web Site. Use of the Tasleem Web Site is unauthorised in any jurisdiction that does not give effect to all provisions of these terms and conditions, including without limitation this paragraph. You agree that no joint venture, partnership, employment, or agency relationship exists between you and Tasleem as a result of these terms of use or use of the Tasleem Web Site. Tasleem’s performance of these terms of use is subject to existing laws and legal process, and nothing contained in these terms of use is in derogation of Tasleem’s right to comply with governmental, court and law enforcement requests or requirements relating to your use of the Tasleem Web Site or information provided to or gathered by Tasleem with respect to such use.

If any part of these terms of use is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of these terms of use shall continue in effect.

Unless otherwise specified herein, these terms of use and statement of privacy constitute the entire agreement between the user and Tasleem with respect to the Tasleem Web Site and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between the user and Tasleem with respect to the Tasleem Web Site. A printed version of these terms of use and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to these terms of use to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form. It is the express wish to the parties that these terms of use and all related documents be drawn up in English.

  1. INTELLECTUAL PROPERTY RIGHTS:

Tasleem is the owner of all intellectual property rights in the Tasleem Web Site, and in any content published on it. Those works are protected by copyright and/or trademark laws and treaties around the world. All such rights are reserved.

You may print off one copy and may download extracts, of any page(s) from the Tasleem Web Site for your personal use. You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

Our status (and that of any identified contributors) as the authors of content on the Tasleem Web Site must always be acknowledged. You should not remove or otherwise obscure any logos or indication of copyrights or any other intellectual property rights.

You must not use any part of the content on the Tasleem Web Site for commercial purposes without obtaining a licence to do so from us or our licensors.

If you print off, copy or download any part of the Tasleem Web Site in breach of these terms of use, your right to use the Tasleem Web Site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

  1. COPYRIGHT AND TRADEMARK NOTICES:

Copyright and/or trademark laws protect all contents of the Tasleem Web Site, and all copyrights relating to or connected with the content of the Web Site belong to Tasleem All Rights and/or its suppliers.

Thank you for visiting the Tasleem Web Site.

Tasleem is committed to protecting your privacy and developing technology that gives you a safe online experience. This Policy in Privacy applies to the Tasleem Website and governs data collection and usage. This Policy explains the type of Personal Information collected about our Customers, the methods used to collect our personal information and how it is processed. It also describes the methods of data keeping retention. Please read this Privacy Policy carefully before providing us with your personal information.

By using the Tasleem Website, providing your personal information, or making an application to avail yourself of any of our services, you consent to the collection, use, disclosure, retention, handling and processing of your personal information for the purposes of processing your applications and providing you with our services.

The data practices described in this Policy.

1              Collection of your Personal Information

  • Tasleem shall in connection with service provision and identifying our customers collect personally identifiable information, such as Customers’ e-mail address, name, home or work address and/or telephone number. Tasleem also collects anonymous demographic information, which is not unique to Customers, such as zip code, age, gender, preferences, interests, and favourites.
  • Information about Customers’ computer and mobile device hardware and software is automatically collected by Tasleem. This information can include IP address, browser type, domain names, access times, and referring Website addresses. This information is used by Tasleem for the operation of the service, to maintain the quality of the service, and to provide general statistics regarding the use of the Tasleem Website.
  • Please keep in mind that if Customers directly disclose personally identifiable information or personally sensitive data through any public message boards, this information may be collected and used by others. Tasleem shall not be held accountable for any use of such personal information by any third party.
  • Tasleem encourages Customers to review the privacy policies of any Websites chosen to link to from the Tasleem Website so that Customers can understand how those Websites collect, use, and share information. Tasleem is not responsible for the privacy policies or other content on Websites other than the Tasleem Website.

2              Use of your Personal Information

  • Tasleem collects and uses Customers’ personal information to operate the Tasleem Website and deliver the services requested in a secure manner and for the purposes of identifying our customers. Tasleem also uses personally identifiable information to inform Customers of other products or services available from Tasleem and its affiliates. Tasleem may also contact Customers via surveys to conduct research about opinions of current services or of potential new services that may be offered.
  • Tasleem does not sell, rent, or lease its customer lists to third parties. Tasleem may, from time to time, contact Customers on behalf of external business partners about a particular offering that may be of interest. In those cases, unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. Also, Tasleem may share data with trusted partners to help perform statistical analysis, send email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using personal information except to provide these services to Tasleem, and they are required to maintain the confidentiality of information.
  • If data is transmitted to a recipient outside Tabreed, this recipient must agree to maintain a data protection level equivalent to this Policy. This does not apply if the transmission is based on a legal obligation.
  • The processing of data is also permitted if local legislation requests, requires, or authorizes this. The type and extent of data processing must be necessary for the legally authorized data processing activity and must comply with the relevant statutory provisions. If there is some legal flexibility, the interests of the individual that merit protection must be taken into consideration.
  • Tasleem does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without explicit consent.
  • Data can be processed with the consent of the person concerned. Declarations of consent must be submitted by the data subjects. Consent may be given over the subject consent forms or as part of contracts where applicable or verbally (in cases where calls are recorded).
  • Tasleem keeps track of the Tasleem Website and pages Customers visit on the Tasleem Website to determine which Tasleem services are the most popular. This data is used to deliver customized content and advertising within Tasleem to customers whose behavior indicates that they are interested in a particular subject area.
  • Tasleem will disclose personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Tasleem or the site; (b) protect and defend the rights or property of Tasleem; and, (c) act under exigent circumstances to protect the personal safety of users of Tasleem or the public.
  • Personal Information is subject to data secrecy. Data must be treated as confidential on a personal level and secured with suitable organizational and technical measures to prevent unauthorized access, illegal processing, or distribution, as well as accidental loss, modification, or destruction.
  • Personal Information on file must be correct, complete, and – if necessary – kept up to date. Suitable steps must be taken to ensure that inaccurate or incomplete data is deleted, corrected, supplemented, or updated and no modifications are made over the information once provided by the data subject.

3             Use of Cookies

  • The Tasleem Website uses “Cookies” to help personalize the online experience. A cookie is a text file that is placed on a hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to a computer. Cookies are uniquely assigned and can only be read by a web server in the domain that issued the cookie.
  • One of the primary purposes of Cookies is to provide a convenience feature to save time. The purpose of a cookie is to tell the Web server that a customer has returned to a specific page. For example, if Customers personalize Tasleem pages or register with the Tasleem Website or services, a cookie helps Tasleem recall specific information on subsequent visits. This simplifies the process of recording personal information, such as billing addresses, shipping addresses, and so on. When returning to the same Tasleem Website, the information previously provided can be retrieved, so Customers can easily use the Tasleem features that were customized.
  • Customers have the ability to accept or decline Cookies. Most Web browsers automatically accept Cookies, but browser settings can usually be modified to decline Cookies if preferred. If Cookies are declined, Customers may not be able to fully experience the interactive features of the Tasleem services or Web pages visited.

4             Customers’ Rights

  • As individuals who are subjects of Personal Information held by TABREED, Customers are entitled to the following:
    • To request information on which Personal Information relating to a data Subject has been stored, how the data was collected, and for what intended purpose. If Personal Information is transmitted to third parties, individuals shall be informed of such a possibility.
    • If Personal Information is incorrect or incomplete, Customers can demand that it be corrected or supplemented.
    • To request data to be deleted if the processing of such data has no regulatory requirement/legal basis, or if the regulatory requirement/legal basis has ceased to apply. The same applies if the purpose behind the data processing has lapsed or ceased to be applicable for other reasons. Existing retention periods and protection must be observed.
    • To object to data being processed, and this must be considered if the protection of Customers’ interests takes precedence over the interest of the data controller owing to a particular personal situation.

5             Breach Notification

  • Tasleem has established a robust data breach procedure to address incidents involving Personal Information. This ensures that any accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access to Personal Information is dealt with swiftly and effectively.
  • If Customers suspect a data breach, they should inform their designated contact at Tabreed immediately. This includes situations such as:
    • Improper transmission of Personal Information across borders.
    • Loss or theft of data or equipment containing Personal Information.
    • Accidental sharing of data with unauthorized individuals.
    • Inadequate access controls allowing unauthorized use of data.
    • Equipment failures leading to loss of data.
    • Hacking attacks that potentially or actually result in loss of data.
  • Notify Tasleem immediately of any suspected data breach so the following actions can be taken:
    • Immediate remedial actions to mitigate the breach.
    • Compliance with reporting obligations to regulatory authorities.
    • Informing Customers and any other affected individuals promptly.
    • Effective communication with all stakeholders.
  • When a potential breach is reported, an investigation will be conducted to determine the extent and impact of the breach. The steps include:
    • Validating the breach to confirm its occurrence.
    • Initiating and conducting a fair and thorough investigation, including digital forensics if necessary.
    • Identifying the necessary remediation steps and ensuring they are tracked and resolved.
    • Reporting the findings to senior management.
    • Coordinating with appropriate authorities as required.
    • Managing communications with internal and external stakeholders.
    • Notifying Customers and other impacted individuals if necessary.

6             Security of Personal Information

  • Tasleem secures Personal Information on computer servers in a controlled and secured environment, protected from unauthorized access, use, or disclosure. When Personal Information (such as a credit card number) is transmitted to other Websites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.
  • All personal and classified data must be kept securely and stored only as long as necessary. Measures are implemented to protect data against unauthorized access, accidental loss, damage, and destruction. This includes the use of password protection, multifactor authentication, encrypted databases for digital storage, and locked cabinets for paper records.
  • Tabreed implements privacy-by-design measures when processing Personal Information. Appropriate technical and organizational measures, such as pseudonymization and encryption, are used to ensure compliance with data protection principles and safeguard information effectively.
  • By default, only the personal and classified data necessary for each specific purpose is processed. This includes controlling the volume of data, the extent of processing, the period of storage, and the accessibility of Personal Information. Data is not available to an indefinite number of persons.
  • For high-risk processing activities, Tabreed conducts Data Protection Impact Assessments (DPIAs) before undertaking such processing. The findings are discussed with the information security team to ensure all potential risks are addressed.

7              Retention of your Personal Information

  • Tasleem will retain personally identifiable information for as long as is necessary to fulfill the purposes for which the information was collected. In all cases, personally identifiable information may be retained for the statutory period during which business records are required to be maintained in accordance with the applicable laws of the United Arab Emirates, or for any longer period in case of disputes.
  • These records shall include, at a minimum, the name and contact details of any appointed data controller, clear descriptions of the Personal Information types, data subject types, Processing activities, Processing purposes, third-party recipients of the Personal Information, Personal Information storage locations, Personal Information transfers, the Personal Information’s retention period, and a description of the security measures in place.

Roles and Responsibilities

Roles Responsibilities
Customers · Inform Tasleem immediately if a data breach involving personal information is suspected.

· Understand and follow the privacy policies when using the Tasleem Website and services.

· Review the privacy policies of any Websites chosen to link to from the Tasleem Website.

· Protect personal information when interacting on public message boards.

· Exercise rights to access, correct, delete, or object to the processing of Personal Information as necessary.

· Notify Tasleem promptly of any changes to personal information to ensure it is accurate and up-to-date.
Tasleem · Collect and use personal information only to operate the Tasleem Website and deliver requested services securely and identify clients.

· Protect Personal Information using technical and organizational measures such as password protection, multifactor authentication, and encryption.

· Retain Personal Information only as long as necessary and in accordance with applicable laws.

· Inform Customers about any products or services that may be of interest and obtain consent where necessary.

· Share Personal Information with trusted partners only for the purposes of performing services on behalf of Tasleem, and ensure these partners maintain confidentiality.

· Conduct Data Protection Impact Assessments (DPIAs) for high-risk data processing activities.

· Notify Customers and relevant authorities promptly in the event of a data breach.

· Use Cookies to personalize the online experience and improve the Tasleem Website functionality.

· Ensure rights to access, correct, delete, or object to the processing of Personal Information are respected and upheld.

· Notify Customers promptly if Personal Information is involved in a data breach, informing them of the details and measures taken to mitigate the breach.
Third Parties · Maintain confidentiality and use personal data only for the purposes agreed upon with Tasleem.

· Implement appropriate measures to protect personal data in accordance with this policy.

· Notify Tasleem immediately if a data breach involving personal information is experienced.

Reporting Information Security Incidents

In the event of an information security incident, including a data breach, customers can contact Tabreed using the following details: